Terms & Conditions

India Tours Hub

All correspondence relating to tour bookings, travel services, payments, amendments, or cancellations should be addressed to India Tours Hub.

1. Payments

For all services booked through India Tours Hub, an advance payment is required to confirm and hold the booking. The remaining balance may be paid either before departure from the guest’s home country or upon arrival in India, but in all cases, the full balance must be paid before commencement of the booked services.

The amount of advance payment required will be determined by India Tours Hub based on the nature of the services booked and the time remaining before the commencement of the tour.

For certain services, including special train journeys and hotel/resort bookings during peak periods such as Christmas and New Year, full payment may be required in advance.

2. Mode of Payment

For overseas clients, advance payments may be made through international wire/bank transfer to the bank account provided by India Tours Hub.

3. Cancellation Policy

In the event of cancellation of a tour or travel service for any reason, the cancellation request must be submitted to India Tours Hub in writing.

Cancellation charges will be calculated from the date on which the written cancellation request is received and will be applicable as follows:

Cancellation During Working Days

Written cancellation requests will be accepted on all working days except Sunday. Any cancellation request received on Sunday will be considered as received on the next working day (Monday).

Peak Season / Festival Period

For bookings covering Durga Puja/Navaratri, Diwali, Christmas, and New Year, particularly for travel between 20 December and 5 January, payments are non-refundable.

Cancellation After Commencement of the Tour

If a tour is cancelled after commencement, any refund will be limited to the amount, if any, that India Tours Hub is able to recover from the relevant hotels, transport providers, contractors, or other service providers.

No refund will be provided for unused hotel accommodation, unused transportation, missed meals, or other services not utilized during the tour.

4. Wildlife Safari Cancellation Policy

All wildlife safaris booked in Indian national parks and wildlife sanctuaries are strictly non-refundable.

Any request to change the safari date will be treated as a cancellation, and the amount paid will not be refunded or adjusted against the revised date.

5. Our Liabilities & Limitations

Once the tour or service cost has been finalized, any subsequent increase in monument or museum entrance fees, government taxes, fuel costs, guide charges, or other government-imposed fees will be charged additionally to the client.

India Tours Hub acts as a tour operator and/or booking agent for hotels, airlines, transport providers, railways, guides, and other service providers. All vouchers, receipts, tickets, contracts, and other documents issued by India Tours Hub are subject to the terms and conditions of the respective service providers.

6. Itinerary Changes

All itineraries provided by India Tours Hub are intended as sample itineraries and are designed to provide a general idea of the proposed travel schedule.

Actual itineraries may be affected by various factors, including but not limited to:

• Weather conditions
• Road and traffic conditions
• Local restrictions
• Availability of transportation or services
• The physical ability of participants
• Natural or unforeseen circumstances
• Government regulations or operational changes

India Tours Hub reserves the right to modify, change, postpone, or rearrange any part of the itinerary when reasonably necessary, particularly in the interest of the safety, comfort, and general well-being of tour participants.

7. Hotel & Airline Rates

Our tour rates are based on prevailing rates negotiated with hotels, airlines, transport providers, and other service providers at the time of quotation.

Hotels, airlines, and other service providers may change their rates without prior notice. In such circumstances, India Tours Hub reserves the right to revise the quoted tour price accordingly.

Unless otherwise specified in the itinerary or booking confirmation, hotel check-in and check-out will be according to the standard timings of the respective hotel.

8. Unforeseen Circumstances

India Tours Hub shall not be responsible for delays, cancellations, alterations to the itinerary, or additional expenses arising directly or indirectly from circumstances beyond our reasonable control, including but not limited to:

• Natural disasters and other natural hazards
• Landslides
• Floods or severe weather
• Roadblocks or road closures
• Flight or train cancellations
• Accidents
• Vehicle or equipment breakdowns
• Political closures or government restrictions
• Strikes or civil disturbances
• Riots
• Epidemics or other public-health restrictions
• Any other unforeseen circumstances beyond our reasonable control

Any additional expenses arising from such circumstances shall generally be borne by the client.

9. Loss, Injury & Personal Belongings

India Tours Hub shall not be liable for any loss, injury, damage, delay, or inconvenience caused directly or indirectly by circumstances beyond our reasonable control, including accidents, fire, theft, civil disturbances, strikes, natural disasters, equipment or transportation failures, epidemics, government regulations, or other unforeseen events.

Clients are responsible for taking reasonable care of their personal belongings throughout the journey. All baggage, valuables, documents, and personal belongings remain the client’s responsibility and are carried at the client’s own risk.

10. Travel Insurance

India Tours Hub does not provide insurance coverage for accidents, illness, medical expenses, theft, loss of baggage, trip interruption, or other unforeseen circumstances.

Clients are strongly advised to obtain comprehensive travel insurance in their home country before travelling to India, covering medical emergencies, trip cancellation/interruption, baggage loss, and other relevant risks.

11. Governing Law & Jurisdiction

These Terms & Conditions and any separate agreements under which India Tours Hub provides its services shall be governed by and construed in accordance with the laws of India.

Any dispute arising in connection with these Terms & Conditions or the services provided by India Tours Hub shall be subject to the jurisdiction of the courts of Kolkata, West Bengal, India.

12. Passports & Visas

International visitors travelling to India, except citizens of Nepal and Bhutan, are required to have a passport with at least six months’ validity and a valid Indian visa, as applicable.

Passport and visa application/processing costs are not included in the tour cost unless specifically mentioned in the booking confirmation.

Clients are responsible for ensuring that they meet all applicable passport, visa, immigration, and entry requirements before travelling.

13. Health Requirements

Persons suffering from a contagious or communicable disease that may pose a risk to other participants or service providers may be restricted from travelling or participating in the tour.

If a participant is found during the tour to have such a condition, India Tours Hub may require the participant to discontinue the tour and make their own arrangements for medical care and/or return travel, as appropriate.

14. Important Notice

India Tours Hub will not be responsible for additional costs, delays, cancellations, or changes to the itinerary resulting from unforeseen circumstances, including but not limited to landslides, roadblocks, adverse weather conditions, natural disasters, transportation disruptions, government restrictions, or other events beyond our reasonable control.

By confirming a booking with India Tours Hub, the client acknowledges and agrees to these Terms & Conditions.